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Service

Welcome to Stoneridge's Service page, your gateway to unrivaled support and maintenance for our cutting-edge products. Our global network of Orlaco Dealers is ready to ensure your equipment operates flawlessly, providing expert assistance and solutions tailored to your needs.

After Sales

Stoneridge ensures top-tier service and support for end-users through a global network of authorized Orlaco dealers. These dealers are specially trained to provide local service, system installations, and repairs for Stoneridge products and camera-monitor systems. In the rare event of a product defect, please reach out to your local dealer for assistance.

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Manuals & Datasheets

Our comprehensive manuals and datasheets provide all the information you need for optimal use and installation. From basic operation to advanced features, everything is at your fingertips. Visit our documentation portal to easily find and download the documents for your specific Orlaco products.

Search for a manual or datasheet

Service

Where can I find datasheets and/or manuals?

Datasheets and manuals are available on the 'Manuals & Datasheets' page.

Manuals & Datasheets

What is the RMA procedure for Orlaco Vision Systems by Stoneridge?

On the 'Return Material Authorization' page you will find our RMA procedure, including the RMA form that you can use to return products.

Open RMA page

How can I check the warranty status?

On the 'Warranty Checker', you can find a tool to check the status of your warranty. 

Open Warranty Checker

What warranty does Stoneridge offer for Orlaco products and components?

We offer two year warranty (except for cables).

Contact

Thank you for your interest in our products and services. Is there something you would like to know or need our help with, but could not find on our website? We are here to help you! Please leave your contact information, and we will contact you as soon as possible.